Contact

Write to contact@tempmailplus.net and a person will read it.

Three things worth checking first

A code that has not turned up. Give it two minutes, then look at the sender rather than at us. Plenty of services quietly refuse throwaway domains and send nothing at all, in which case a different domain solves it faster than any message to us can. The page on codes that never arrive separates the five causes.

A mailbox that is no longer there. A guest address is deleted a day after its last use, and the instant a new address is requested. If either of those happened, the mail was already gone before you started typing, and nothing we can do brings it back.

A form that will not take the address. Ask for a new address, which normally puts you on a different domain, and try once more. If it still fails, that is worth reporting, and the next section says why.

What to include

Something is broken. Tell us what you did, what you expected and what happened instead. If a message never arrived, the sending service and the rough time help far more than the address itself, which may already be deleted by the time we read your note.

A domain some site refuses. Give us both halves: the domain in your address and the website that rejected it. Talking a site out of its blocklist is beyond us, but a refusal is evidence that the domain has been listed, and that evidence brings its retirement forward for everybody who comes after you.

Abuse. If an address on one of our domains has been used against you, send the full message including headers. We can block an address and a sender, and we do. What we cannot do is recover mail that has already been deleted, which for a guest mailbox is usually within a day.

Legal requests. Send them to the same address. Note that mailboxes and their contents are deleted automatically on a short schedule and there is no archive to produce.

Advertising and partnerships. Same address, please say clearly what you are proposing in the first line.

What we cannot help with

We cannot recover a deleted mailbox or a deleted message. Deletion is permanent and immediate, and there is no backup copy to restore from.

We cannot get a specific website to accept a disposable address. If a site blocks the domain you used, try another domain from the list on the home page.

We cannot tell you who used a temporary address, beyond what is in the message itself, because we do not collect that information.

We cannot send anything for you. No address on these domains is capable of sending, so a message that looks as though it came from one of them was written somewhere else, and its headers generally show where.

We cannot open a mailbox because you believe it belongs to somebody who wronged you. That request arrives more often than you would guess, and the answer to it does not vary with the circumstances.

Removing your data

For guest use there is nothing to ask us for. The mailbox and its contents remove themselves within a day, and the only other trace is a random token in a cookie that your own browser will clear on request.

With an account, individual mailboxes can be dropped from the account page at any time, and one line to us closes the account itself. That takes the address you registered with, the stored password hash, every mailbox on the account and every message inside them, in a single operation and without a form to fill in.

Response time

This is a small operation. Most notes get an answer within a couple of days. Abuse reports are looked at first. No automatic acknowledgement goes out, so a week of silence means your message went astray rather than that it was ignored, and it is worth sending again.